Serving Cincinnati, Dayton, and Northern Kentucky Areas

Eldercare Connections - Logo

Personalized Support, Trusted Referrals, and Compassionate Guidance

Local Expertise

Same-Day Response

Ongoing Advocacy

No-Cost Support

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YOUR DEDICATED PARTNER IN SENIOR LIVING AND CARE SOLUTIONS


Eldercare Connections brings over 6025 years of dedicated experience in providing exceptional home care services across the Cincinnati, Dayton, and Northern Kentucky areas. As a locally owned, family-operated, and woman-led business, we understand the importance of compassionate and personalized care for your loved ones.


Our certified Senior Living Advisors in Cincinnati, OH ensure that each client receives a tailored care plan that meets their unique needs. We pride ourselves on our same business day response time, making sure that you never have to wait. Moreover, our services are offered at no cost, ensuring accessibility and peace of mind for all families. Request a call back today to speak with a certified senior advisor!

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Support That Starts with Compassionate Guidance — and Continues with Advocacy


As your trusted partner, we don’t stop at the initial referral. We stay actively involved, providing ongoing support and advocating for your loved one’s best interests every step of the way on their care journey.

Why Choose Eldercare Connections?

Our Senior Care Advisors take the time to truly understand your family's unique needs. With the right knowledge and heartfelt guidance, we help create personalized care plans that put your loved one’s well-being first. We’re here when you need us—quick to respond, easy to reach, and always at no cost to you. It’s this personal touch that has made us a trusted partner for families across Cincinnati, Dayton, and Northern Kentucky.

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Same-Day Response

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Senior Care Advisors

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No-Cost Service

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Woman-Owned

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Over 60 Years of Combined Experience

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Simple Three-Step Process

What We Do

At Eldercare Connections, our Certified Senior Advisors take the time to truly understand each family's situation, creating personalized care plans that fit their loved one's unique needs. We know how important timely support is, which is why we respond the same business day, so you're never left waiting during a stressful time. Our guidance is always no-cost, making compassionate care more accessible for everyone. From helping you explore care and living options to conducting in-depth evaluations, we're here to guide you every step of the way. We also offer a wide range of resources to support both families and caregivers throughout the journey.

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We offer a wide range of care options to meet the diverse needs of our clients. From in-home personal care and companionship to specialized medical services, our team is equipped to handle various levels of care.


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At Eldercare Connections, our process begins with an assessment of your loved one's needs. Our Certified Senior Advisors conduct evaluations to understand the specific requirements of each client.

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Elder Care Resources

Eldercare Connections provides a wealth of resources to support families and caregivers. Our Certified Senior Advisors offer guidance on navigating the complexities of senior care.

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How We Help

Personalized Guidance

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We listen to your needs and match you with the right senior care options.

Ongoing Advocacy

We Stay With You Every Step of the Way

We Stay With You Every Step of the Way

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From the first conversation to settling in and beyond, we’re here to support, check-in, and advocate for your loved one’s well-being.

No-Cost Support

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Our services are always at no cost to families—so you can focus on your loved one.

Meet Your Local Advisors

Real People. Real Support.

We’re a locally owned, woman-led company with over 60 years of combined experience supporting families in the Cincinnati area.

Tess McHenry, CSA
Owner
Tess
Amy Coughlin, CDP
Family Advisor
Amy
Christy Waldrop, CDP
Family Advisor
Christy
Mary Mendel
Business Development Manager
Mary Mendel
Business Development Manager
Terri Houston
Executive Administrator
Terri Houston
Executive Administrator
Jami Spivey, RN
Family Advisor
Jami Spivey

Services We Help With

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Assisted Living

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Memory Care

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Independent Living

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Home Care

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Respite Care

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Hospice Support

Kind Words From Families

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"Amy helped our family through one of the most difficult times in our lives. A dear family member was diagnosed with Vascular Dementia. Amy helped us find in home care and ultimately long term memory care placement for her. Amy stayed in regular contact with us, calmed our fears, helped us understand the process of placement and never stopped communicating with us. In our experience there was very little guidance out there from the medical and hospital based social work community for in home care after a dementia diagnosis. We were left feeling like what do we do now. Amy gently but confidently helped guide us. You are not alone with Amy in your corner."


- Beth M.

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Christy is an absolute Gem, I had to make one of the hardest decisions in my life and that was to find a caring place for my mother, Christy was Amazing from the painful start of my decision well past the end, we did find a Great place for my mother. We stay in touch even now.


I wouldn’t have been able to do this without Christy’s truly Caring Support. I could never tell her Thank You enough, she says it her job, I have to say it’s more than a Job she absolutely cares about helping make the correct decisions. Once again Thank You Christy!


- Tanya D.

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"I had the pleasure of working with Tess and I cannot recommend her highly enough! From start to finish, she was professional, knowledgeable, and incredibly attentive to our family’s needs. The level of customer service exceeded my expectations. Tess was responsive to all my questions, provided clear communication throughout the process, and ensured that everything was handled efficiently and smoothly. Not only was the service top-notch, but the quality of her work also reflected her dedication to our Mother’s best interests. It’s rare to find a company that truly prioritizes customer satisfaction, Eldercare connections goes above and beyond. Tess made us feel like family. I will be forever grateful for her help. 5 stars and then some!"


- Vonda K.

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Here's what our satisfied families are saying...

At Eldercare Connections, LLC, we take pride in providing exceptional senior care. We would be grateful if you could share your thoughts about our organization with others. Your feedback helps us improve and helps others make informed decisions. Please take a moment to leave a review of Eldercare Connections, LLC and let others know what you think.

Frequently Asked Questions

Navigating the complex world of senior care can feel overwhelming, especially when faced with sudden medical diagnoses or rapid changes in a loved one's health. Finding the right environment requires careful planning, deep regional insights, and dedicated advocacy to ensure your family transitions smoothly into the next chapter with complete peace of mind.

  • How did Eldercare Connections start, and what are your core values as an organization?

    We began our journey out of a deep personal commitment to help local families find clarity during incredibly stressful transitions. As a locally owned, family-operated, and woman-led organization, we built our foundation on compassion, responsiveness, and absolute integrity. We believe that no family should have to navigate these overwhelming decisions alone, which is why we offer a rapid, same-business-day response to all inquiries. Our compassionate senior living advisors in Cincinnati, OH dedicate themselves to ensuring your elderly family members are treated with the respect and individual attention they deserve. Our core values center around dignity, meticulous personalization, and ongoing advocacy.

  • What does your specific placement process look like if I decide to work with you to find a senior living community?

    Our placement process is structured into three simple, supportive steps designed to remove stress from your shoulders. Everything begins with an in-depth conversation where we perform a thorough evaluation of your loved one's physical, medical, social, and emotional needs. Our hands-on approach as senior living advisors in Cincinnati, OH ensures that you're fully supported from the very first discovery call to the actual move-in day and beyond. Next, we use our local insights to narrow down the options and provide highly tailored recommendations that perfectly match their lifestyle requirements. Finally, we walk beside you through the community tours and selection process, continuing our support well after the move is complete.

  • My mom has been diagnosed with cognitive decline. Do you have specialized experience helping families deal with dementia or Alzheimers?

    Yes, managing progressive memory loss is one of our deep areas of focus. The senior living advisors in Cincinnati, OH step directly into that gap, providing clear direction and helping you find memory care environments that prioritize your mother's safety, cognitive engagement, and personal dignity. We understand the unique emotional weight and safety concerns that come with a cognitive diagnosis. Our staff includes Certified Dementia Practitioners (CDPs) and experienced nurses who specialize in assessing the precise stage of memory loss a senior is experiencing. We evaluate local communities to ensure they offer secure environments, structured layouts, wandering prevention, and specialized sensory programming.

  • How do you maintain objectivity when recommending specific communities or care providers to families?

    Objectivity is the cornerstone of our advisory service, and we protect it fiercely. Families love our unbiased senior living advisors in Cincinnati, OH because our sole motivation is finding the absolute best physical and emotional fit for your loved one. Our recommendations are driven entirely by the unique care plan we create for your family member, matching their medical requirements, geographic preferences, and preferred lifestyle amenities with communities we have thoroughly vetted. We tour facilities consistently, monitor state inspection reports, gather feedback from families we have previously placed, and evaluate staff longevity.

  • If my loved one wants to remain at home instead of moving into a facility, can you still help us?

    We recognize that many older adults prefer to age in place within the comfort of their familiar surroundings. Our advisory services extend fully to vetting and recommending trusted in-home care providers who can assist with daily activities, medication management, mobility, and companionship. As skilled senior living advisors in Cincinnati, OH, we focus entirely on the solution that honors your loved one's wishes while maintaining their health and your family's peace of mind. We perform the same rigorous background checks and quality evaluations on home care agencies as we do on physical communities.

Start Your Journey

Need help navigating senior care? We’ll walk you through it—every step of the way.

“Our Services Are Always Offered at No Cost to Families”

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